-Q: What’s the main business of Malltek?
A: We mainly facus on design and manufacture supermarket equipments, including shopping trolley, wire storage cage, rolling
container,,, and also offer One-Step-Sourcing solution for new supermarket project.

-Q: What’s the payment term?
A: 1). 30% deposit upon confirmation of order, balance after BL copy.
2). Irrevocable L/C At Sight.

-Q: What price terms available?
A: EXW, FOB, CFR and CIF.

-Q: Is OEM available by your company?
A: OEM service always available.
- Quotation offered in one week based on customer’s drawings.
- Professional team to offer 3D drawings and products design, free charge for sketch.
- Appointed designer for customized advertising and package solution.

-Q: What’s about the min-qty?
A: Normally, minimum order quantity is 1x20GP container. But we also accept different items to combine 1x20GP for your
convenience.

-Q: I like your design, but couldn’t find the right model from the products list, is customized size available?
A: Yes, but you should pay the model fee.

-Q: I would like to have my own design products and qty is not that big, is it ok?
A: Yes, we can go with your customized design, no matter small or big qty, however, please understand the cost will be different.

-Q: What extra service you can offer?
A: Free logo design on product.
Free sketch design, accept countless modification.

-Q: How can you response to quality comments?
A: Evaluations and solutions within 5 days upon comments details.

-Q: Free sample available or not?
A: Sample cost refund after first bulk order.

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